Stradley & Daughter Shipping & Returns Policy
At Stradley & Daughter we make finding the perfect jewelry virtually risk-free! Here’s how we do it.
Free Shipping & Easy Returns
- Standard shipping within the United States is FREE on orders over $99. View our shipping rates below.
- If you provide a valid email address, you may request a tracking number before your order ships.
- 30-day money-back returns. Item must be in its original condition and accompanied by its original receipt.
- During the holidays, you have extra time for returns. Orders placed after November 15 are returnable until January 15.
- All of our pieces come with a one-year warranty on jewelry workmanship. If you discover a defect in your jewelry, we will replace or repair it at no charge.
Shipping Rates
Stradley & Daughter ships via FedEx or USPS 2-Day Priority Mail Insured. A tracking number will be provided. Your signature is required at delivery.
Local customers may request dropoff by courier.
Orders will be processed during business hours, Monday through Friday, excluding holidays. If you have a special deadline to meet, feel free to call 386.767.3473 to let us know, and we’ll do everything we can to get your purchase to you as soon as possible.
Questions?
- We’d love to help: call 386.767.3473.
- Email us at customercare@stradleyjewelers.com. We’ll respond right away!
- For more details on shipping and returns or exchanges, please see our FAQ’s.
